What clients say
"We had three Ledgers, two metal seed plates, and a paper backup in different drawers. The map now shows which shelf holds which device — my spouse can find the right envelope without opening every pouch."
"The technician asked us to rehearse recovery once. It took longer than expected because our second backup was mislabelled — exactly why we booked the session. Minor embarrassment, major relief."
"I appreciated that nobody asked to see my seed words. They only cared about which pouch matched which device. The annual review keeps us honest when we buy another Coldcard."
"The printed map feels old-fashioned, which is the point. Our adult children know where the fire cabinet is and which code to look for. The session cost more than I hoped, but the map has already saved one panicked evening."
Extended account: Park household, Ilsan
Hye-jin and her partner accumulated wallets across three years of occasional purchases. Devices lived in a desk drawer; metal plates in a kitchen safe; one paper backup travelled in a document box. During intake, they estimated four devices — we found six, including a forgotten test wallet with a small balance.
The mapping session took four hours. We labelled each item, retired two redundant pouches, and placed a second map copy at a sibling’s apartment per their request. Six months later, a recovery rehearsal caught a swapped label between B-02 and B-03 before it mattered.
Outcome: Consolidated cabinet, six devices mapped, rehearsal scheduled annually.
Extended account: Cho office, Goyang
Marcus runs a three-person consultancy that holds a multisig setup across Trezor and Coldcard devices. Office policy required any holder to locate backups within fifteen minutes of an emergency. Their self-drawn spreadsheet contradicted physical reality after a office move.
We mapped two fire cabinets and one off-site deposit box. The rehearsal visit exposed that their “secondary” backup was still at the old address. Map updated same day.
Outcome: Fifteen-minute retrieval verified; off-site location corrected.